FAQs

*How much is the shipping?
We have free shipping in The USA

*What kinds of payment methods do you accept?
We accept the following forms of payment:
Visa
Master
Discover
American Express
Paypal

*Is my privacy and personal information secure on your site?
Please read our privacy policy to view the full details on how we protect your privacy and personal information.

*Can I modify or cancel my order?
Due to our efforts to ensure that you receive your order as quickly and accurately as possible, If you have a problem with an order from this store, please get in touch with us directly at allohhajewelry@gmail.com ASAP and we will help you!

*How do I know what size to choose?
View our complete size guide for women.

*I cannot find the answers to my questions, how do I reach customer service?
You can contact us allohhajewelry@gmail.com.

*How do I track my package after it has been shipped?
As soon as your package is shipped, you may receive an email notification confirming the shipment. The email will provide you with the tracking number for your package and a link to the shipping carrier's website. Track your package with the order number and email address used for your order.

*Can I return my product?

We  offer a 7-day exchange policy. If you would like to exchange your product just email us and we will provide you with a return address. Please note, you are responsible for return costs.

We STRONGLY recommend looking at the sizing guidelines outlined in the product description before purchasing.